Affiliate Disclosure: Some links mentioned below are affiliate links, we may earn some amount if you make a purchase.
Users can share calendars, notes, send/ receive emails on Outlook for Mac the same as MS Outlook. To update the files in OST and PST outlook perform synchronization but some users complain of Outlook for Mac error ‘Microsoft Sync Services has encountered a problem and needs to close’.We are sorry for the inconvenience’. To fix this error it is advised to clear the Outlook Mac cache.
- Unfortunately, it is not possible to change the frequency of emails sync using Outlook for Android (see the thread Set sync frequency and quiet times on outlook app). From the link above: There are no such settings in the Outlook or OWA apps from the play store. Outlook for Android users have requested the feature on Uservoice. However, it has.
- Ensure Outlook isn’t Set to “Work Offline” If you face the Outlook for Mac not connecting to.
Outlook for Mac, even the latest Outlook 2016 doesn’t have some of the space-saving options available to Office for Windows. In particular, the ability to only sync the most recent messages. Outlook for Mac is ‘sync all’ software. The result can be many gigabytes used on a relatively small drive. Tetragrammaton donald tyson pdf free.
Automatic Solution
The main causes of Outlook Mac sync problem with Mac are
- Synchronizations preferences settings are not properly configured
- Outlook for Mac sync cache has not been cleared
These could be the two reasons causing the error, solving these problems will fix the Outlook for Mac Sync Error
Methods to Solve ‘Outlook for Mac Sync’ Issue
Follow the steps mentioned below to solve Outlook 2016 Mac Sync problem
Disable Sync Services Preferences
- Start Outlook in your system (if it opens)
- Click on Preferences in the Outlook menu
- Under the Other options select Sync Services
- Uncheck all the boxes and close Outlook
- Restart Outlook and check the error is solved or not
This will disable the sync services, if the error is resolved it means the sync preferences are corrupted and needs to be reset. To reset Outlook for Mac sync problems check the steps mentioned below:
Force Quit Outlook
- Click on the Apple menu
- A dialog box with all the active/ running applications will appear
- Select all the applications except Finder
- Now click on the ‘Force Quit’ button
- Before quitting any application, back up all items, Outlook identities for later use
Take Backup of Outlook Identities
- Click on Go menu and then Home
- Select Documents and open Microsoft User Data
- Press the control key, and then click Office 2011 identities
- Select Copy ‘Office 2011 Identities’ and close all windows
- Go to desktop, press the control key and then click on Paste
How to Reset Microsoft Sync Services in Outlook for Mac
- Click on Go menu and hold the OPTION Key to Open Library
- Go to Preferences and delete com.microsoft.Outlook.SyncServicesPreferences.plist, com.microsoft.Outlook.SyncServices.plist, OfficeSync Prefs
- Go to Application Support, then Microsoft and Office 2011
- Move OfficeSync Prefs to the trash folder
- Now restart the system and open Outlook
- Go to Preferences>> Other and select Sync Services
- Now check all the items to sync
- Close Outlook and Open again
Clear Outlook for Mac Sync Services Cache
- First Disable Sync services and close all applications
- On the Go, enu click on Applications>> Utilities and then open Activity Monitor
- Type Syncto in the er box
- Quit all the processes found in the
- When the task gets completes close Activity Monitor
- Go to Home and then click /Library/Application Support/,
- Open SyncServices and move all the files to the h
- Restart all applications and turn on sync services
This will remove the Outlook for Mac Sync Error. You can try any of the above methods as per the system and error encountered. But always back up files before starting any process. These manual steps will remove the Microsoft Sync problem in Outlook for Mac.
Also Read:How To Remove Outlook for Mac 150 Error
-->Applies to:Outlook for Mac, Outlook 2019 for Mac
As an IT admin, you may want to provide Outlook for Mac users in your organization with a standard set of preferences in either of the following ways:
- Set a default preference, which users can change.
- Force a particular preference, which users can’t change.
The following preferences can be used to simplify account setup for Office 365 mailboxes, help protect company data, and support a streamlined user experience.
These keys are CFPreferences-compatible, which means that it can be set by using enterprise management software for Mac, such as Jamf Pro.
The following list shows the preferences that are covered in this article:
Mailbox settings
Automatically configure Office 365 mailbox on first launch
The email address used for Office activation will be added on first launch.
Category | Details |
---|---|
Domain | com.microsoft.office |
Key | OfficeAutoSignIn |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.17 |
Comments | This key also suppresses first run dialogs for other Office apps, including Word, Excel, PowerPoint, and OneNote. |
Specify Office 365 mailbox to be added on first launch
Set the domain or full email address of Office 365 mailbox to be added on first launch.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DefaultEmailAddressOrDomain |
Data Type | String |
Possible values | Various (example: 'contoso.com') |
Availability | 16.18 |
Comments | The full email address or domain specified will be added in Outlook instead of the Office activation email address. |
Allow only corporate mailboxes to be added
Specify one or more domains users are allowed to add in Outlook.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | AllowedEmailDomains |
Data Type | Array of Strings |
Possible values | Various (example: 'contoso.com$') |
Availability | 16.18 |
Comments | Format strings as regular expressions. Doesn't remove or disconnect accounts already added in Outlook. |
Hide text about adding non-corporate mailboxes
Hide the “Did you know? Outlook supports…” text in the Set Up Your Email success dialog box.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | HideCanAddOtherAccountTypesTipText |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Only hides text. Doesn't impact ability to add non-corporate mailboxes. |
Import/export settings
Disable import
Prevent users from being able to import archive files (.olm and .pst) and Outlook 2011 for Mac data.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableImport |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Key must be set to true and forced. |
Disable export
Prevent users from being able to export archive files (.olm).
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableExport |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Key must be set to true and forced. |
Online meetings settings
Outlook Mac Error
Disable Skype for Business online meetings
Prevent users from adding Skype for Business online meeting details to events.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableSkypeMeeting |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.19 |
Comments | Key must be set to true and forced. |
Disable Teams online meetings
Prevent users from adding Teams online meeting details to events.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableTeamsMeeting |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.20 |
Comments | Key must be set to true and forced. |
Security settings
Disable 'Encrypt-Only'
Prevent users from applying the Encrypt-Only option to emails when using Microsoft 365 Message Encryption.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableEncryptOnly |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.40 |
Comments | Only applies to the new Outlook. |
Disable 'Do Not Forward'
Prevent users from applying the Do Not Forward option to emails when using Microsoft 365 Message Encryption.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableDoNotForward |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.40 |
Comments | Only applies to the new Outlook. |
Allow S/MIME certificates without a matching email address
Allow users to decrypt and encrypt S/MIME messages when the S/MIME certificate does not match the email address.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | AllowCertsWithoutMatchingEmailAddress |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.45 |
Comments | Only applies to the new Outlook. |
Set the order in which S/MIME certificates are considered
Set the order in which certificates will be used to decrypt and encrypt S/MIME messages.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | SMIMECertificatesLookupOrder |
Data Type | Array of unsigned integer |
Possible values | 0 (Contacts), 1 (GAL), 2 (Device), 3 (LDAP) Default is [0, 1, 2, 3] |
Availability | 16.45 |
Comments | Only applies to the new Outlook. |
Weather location settings
Specify default weather location
Set default location for weather in calendar view.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DefaultWeatherLocation |
Data Type | String |
Possible values | Various (example: “Paris, France”) |
Availability | 16.18 |
Comments | Use the format returned by the weather location search within Outlook. |
Disable automatic updating of weather location
Prevent users from choosing Update Location Automatically Rizzoli and isles season 6 episode 19. for weather location.
Outlook For Mac Sync Frequency Table
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | Weather_update_automatically |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.19 |
Other settings
Hide local folders
Prevent users from viewing local On My Computer folders in the sidebar.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | HideFoldersOnMyComputerRootInFolderList |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.17 |
Comments | Found under Outlook > Preferences > General > Sidebar. |
Specify when pictures are downloaded for email
Set when pictures are automatically downloaded from the internet for email.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | AutomaticallyDownloadExternalContent |
Data Type | Integer |
Possible values | 0 = Never (default) 1 = In messages from my contacts 2 = In all messages |
Availability | 16.17 |
Comments | Found under Outlook > Preferences > Email > Reading > Security. |
Disable signatures
Prevent users from being able to create, edit, and add client-side signatures.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableSignatures |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Key must be set to true and forced. |
Specify calendar first day of week
Set the first day of week in calendar view.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | CalendarFirstDayOfWeek |
Data Type | Integer |
Possible values | 1 = Sunday (default) 2 = Monday 3 = Tuesday 4 = Wednesday 5 = Thursday 6 = Friday 7 = Saturday |
Availability | 16.19 |
Enable new Outlook
Set the availability and default position of the New Outlook switch.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | EnableNewOutlook |
Data Type | Integer |
Possible values | 0 = Switch hidden (default) 1 = Switch displayed, default off 2 = Switch displayed, default on 3 = New Outlook enabled with switch hidden |
Availability | 16.38 |